Where did my Dynamics 365 Storage Space go? Use Common Data Service storage capacity reports to understand
Most probably you received notification from Microsoft that you are running out of space. What actually happened? Will Microsoft block your account? How to understand what consumes all the space?
Read this article to get answers to those questions.
First of all, don’t worry, there was not a case in my practice when Dynamics 365 users were suddenly blocked by Microsoft because of storage issues. They will give enough time to bring storage size back on track.
Let’s talk about licensing and available storage options.
Microsoft Dynamics 365 has only 10 GB per-instance storage availability for its customers. You receive an additional 5 GB for each 20 Professional license users you have. You need to pay quite a high license fee for each additional gigabyte per month used depending on your location.
You need to use Common Data Service storage capacity reports to understand what’s happening with your data. They are available in your PowerPlatform admin center.
Go to PowerPlatform admin center. Navigate to Analytics -> Capacity and check what exactly consumes space.
There are 3 areas on the report:
1. File — those are all files stored in dynamics — like attachments to emails, accounts, contacts, opportunities e.t.c.
2. Log — When you enable auditing on your organization it will store all the changes made to audited data. We will create a separate video on auditing soon, subscribe to our channel to not miss it.
3. Database — this is all data stored in actual tables, they also called entities in Dynamics 365
If you see some problematic areas, Microsoft has a comprehensive guide on cleaning space that will appear on the popup banner now. Please check it and clean the data in areas highlighted red on the dashboard.
If you have still open questions about storage issue — please contact us.
Additional resources:
· Microsoft article on storage
· CDS Storage Capacity Report documentation
This article originally appeared on UDS Systems Blog by Roman Savran.
